Utility bills are mailed by the 1st day of each month and are due on the 15th of each month. The Village of Montpelier has many options for processing bill payments.

Payment Options

• Standard Billing – Billing statements are mailed out at the end of each month showing the charges on your account. Payments can be mailed to the Village of Montpelier, PO BOX 148, Montpelier, Ohio by the due date.
• Automated Payments – Payments can be made by automatic debit from your checking or savings account. The billing statement will still be mailed showing charges and the amount due will be deducted on the billing due date. To set up automated payments complete the ACH Authorization Agreement (link to application) and return it to the utility office with a voided check.
• In Office – You can pay your utility bill at the Utility Office, located at 211 North Jonesville Street. Office ours are Monday through Friday 8 a.m. to 4:30 p.m. Check, cash and money orders are all accepted in the office for payment.
• Drop off – There is a drop box near the South door of Town Hall that payment can be dropped off any time at 211 North Jonesville Street.
• Pay by phone – Phone payments can be processed by calling 1-844-371-3581 at any time. A service fee will be applied for all debit/credit cards and there is a maximum transaction amount of $400. You must have your account number to make payments by phone.
• Online Payment – The online payment option allows you to review your current billing information and make debit/credit card or e-check payments 24 hours a day, 7 days a week. This is a fee-based service with maximum transaction limits of $400 for debit/credit cards and e-check payments with no maximum limit. You will need your account number and a valid email address to set up online payments. Paperless billing can also be set up through the online payment link to have monthly bills emailed instead of being mailed to their home address.

Below is a list of local agencies available to offer assistance to households with their utility bills. The Utility Office must receive an intent to pay from an agency in order to avoid service termination. Appointments with an agency will not prevent service disconnection, the office must receive written confirmation from an agency with the intent to pay an outstanding bill.

Please use caution if paying your utility bill by a third party vendor. Your payments could be delayed or lost, which could lead to you owing penalties or possible disconnection. And remember, deceptive companies are actively seeking to defraud you out of your dollars.

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